See it on your own reviews.
Google review autopilot
TendReply watches your Google reviews around the clock, writes the reply you would have written, and hands you the ones that genuinely need a person. Plus a monthly read on what your customers are actually telling you.
Nothing posts to Google until you say so. Cancel any time.
“Finally writing this one up. Obsessed with the garlic bread. That is all. Highly recommend.”
What it does
TendReply checks your Google Business Profile every half hour, reads what each review is really about, and writes a reply that sounds like you — grounded only in the facts you've given it. Never invented hours, never invented policies.
“Mixed feelings after tonight. The crust and the sauce were incredible, but our server vanished for long stretches and the calzone arrived barely warm.”
A choking hazard, a legal threat, a discrimination claim — those are never answered on autopilot. They are flagged, drafted, and held in one queue until you approve or rewrite them. Clearing it takes a couple of minutes a week.
“There was a shard of hard plastic baked into my pizza and my son nearly choked on it. This is a serious safety issue and I want it addressed immediately.”
Mike, we are incredibly sorry and alarmed to read this. Nothing matters more to us than your family's safety, and we're looking into it right away. Please contact us directly so we can make this right.
Each month you get a plain-language read on your reviews: what's starting to go wrong, what customers love most, how much of the gap to five stars each topic explains, and which of your team keeps getting named.
Where your rating is lost
Your average is 4.4★. Of the 0.6 stars between that and 5★, food quality is the biggest drag.
Praise drivers
Mentioned by name
“Big thanks to Elena and the crew for handling our birthday chaos with a smile.”
Pick your automation level, your languages, your sign-off, your do's and don'ts. Change your mind any time — switching back to manual stops all posting immediately.
Automation level
how much posts on its own vs. waits for you
Every clear reply posts instantly. Only the most serious reviews wait for you.
Clear replies post on their own. Serious or mixed reviews wait for your approval.
Nothing posts on its own. Every reply waits in your queue.
Reply languages
Knowledge base
The only facts your replies may state — hours, parking, policies.
5 facts saved
01
Connect Google
One click through Google's official Business Profile API. Nothing posts yet.
02
Set your voice
Your tone, your sign-off, and the facts of your business — hours, policies, menu.
03
Approve or automate
Start by approving every draft. Turn on auto-posting when you trust it.
Pricing
Single location
$99.99/month
or $999.99 per year
Multi-location (2–10)
$79.99/month per location
or $849.99 per year, per location
14-day free trial · no reply limit · no setup fee · no minimum term · auto-posting stays off until you switch it on.
Does it post without me?
Not until you turn auto-posting on yourself. And sensitive reviews — health or safety claims, legal threats, discrimination — never auto-post at any setting.
Which platforms?
Google Business Profile only, by design.
Spanish?
Yes. Replies and the dashboard are available in Spanish and English.
Cancel?
Any time. There is no minimum term.
Sign up in a few minutes, or let us walk you through it on your own reviews first.